Access with Clave Permanente

Another way to access the online procedures of our App is by using the Clave Permanente. Below we show you how to do it.

Watch the step-by-step video to access online procedures using the Clave Permanente (currently only available on Android).

acceso con Clave Permanente en la App Entre Trámites

Complete Step-by-Step Tutorial

Creation of a new Clave Permanente User

1. Select the Type of Identification

On the main screen, display the options for Identification Type.

Tipo de identificación

And select the “Clave Permanente” option.

cl@ve permanente

2. Select the procedure

From the procedures option, select the entity to which the procedure you wish to carry out belongs and a list will appear with the procedures available for the corresponding entity.

consulta de certificado de empresa

Click on the wished procedure to access.

3. Creating a new user

Since there is no user registered in the application yet, it will be necessary to press the button located at the bottom right of the screen.
 
selección del usuario

After this, the following screen is displayed, where it is necessary to enter the data of the user registered in Clave Permanente.

Datos del usuario

4. Access to the selected procedure

Once the user has been created, the procedure is initiated, and to do so you will need to enter the password you use for Clave Permanente.
 
introduzca password
 
After reviewing the Clave Permanente information, the system will make all the necessary connections to access the selected procedure and display the corresponding data to the user.
 
datos del trámite
 
 

Access to the procedure with Clave Permanente

1. Select the Type of Identification

On the main screen, display the options for Identification Type.

tipo de identificación

And select the “Clave Permanente” option.

cl@ve permanente

2. Select the procedure

From the procedures option, select the entity to which the procedure you wish to carry out belongs and a list will appear with the procedures available for the corresponding entity.

consulta de certificado de empresa

Click on the wished procedure to access.

3. Select the User to be used

After selecting the procedure and the necessary data, the application will display a list of registered Clave Permanente users so that you can select the one you want to use.
DNIE/NIE

In case the Clave Permanente user we want to use does not exist, it will be necessary to create it.

4. Access to the procedure

After selecting the Clave Permanente user to be used, the application will call the corresponding service. If it is the first access, the Clave Permanente password will be requested.
 
introduzca datos solicitados

In case of an online consultation, the application will display a screen where the corresponding data will be shown.

Datos del trámite

In case it is a document, the application will show an access to the downloaded document and will store it in the Downloads option, from where you can access it at any time. You can share it, delete it or modify its name.

descargas

To see how to access the documents, click here.

 

Learn how to access the procedures with the different identification methods