{"id":627,"date":"2020-04-23T10:31:43","date_gmt":"2020-04-23T08:31:43","guid":{"rendered":"https:\/\/entretramites.com\/en\/?p=627"},"modified":"2023-03-21T12:08:57","modified_gmt":"2023-03-21T11:08:57","slug":"channel-social-security-online-services","status":"publish","type":"post","link":"https:\/\/entretramites.com\/en\/labor\/channel-social-security-online-services","title":{"rendered":"New channel for Social Security online services"},"content":{"rendered":"\n<p>Due to the COVID-19 pandemic, <strong>new measures have been enabled to access the Social Security online services<\/strong>, aiming to solve urgent procedures without the need for prior authentication on the website.&nbsp;Among these is <strong>allowing the presentation of urgent and non-postponable requests<\/strong>, documents, and notifications to be processed by the Provincial Directorates of each of the managing entities (TGSS, INSS, and ISM) only by providing their personal data and contact information.<\/p>\n\n\n\n<p>This specific channel is enabled for those citizens who do not have a digital certificate or are registered on the&nbsp;<a href=\"https:\/\/clave.gob.es\/clave_Home\/clave.html\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Cl@ve&nbsp;P<\/a><a href=\"https:\/\/clave.gob.es\/clave_Home\/en\/clave.html\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">latform<\/a> since they can and must continue to access the procedures they wish to carry out through&nbsp;the <a href=\"https:\/\/sede.seg-social.gob.es\/wps\/portal\/sede\/sede\/Inicio\/!ut\/p\/z1\/04_Sj9CPykssy0xPLMnMz0vMAfIjo8zijQ3NTAwtDQx93A08XQ0cQ329Qy2NA40NLA31w8EKDHAARwP9KEL6o_ArMYAqwGNFcGqxfkFuhEGWiaMiAA_0buo!\/dz\/d5\/L2dBISEvZ0FBIS9nQSEh\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Social Security Electronic Office<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"500\" height=\"272\" src=\"https:\/\/entretramites.com\/en\/wp-content\/uploads\/2020\/04\/img-social-security-website.jpg\" alt=\"social security online services webpage\" class=\"wp-image-12862\" srcset=\"https:\/\/entretramites.com\/en\/wp-content\/uploads\/2020\/04\/img-social-security-website.jpg 500w, https:\/\/entretramites.com\/en\/wp-content\/uploads\/2020\/04\/img-social-security-website-300x163.jpg 300w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><figcaption class=\"wp-element-caption\"><em>Notice displayed on the Social Security Electronic Office<\/em><\/figcaption><\/figure>\n\n\n\n<p>This is a <strong>provisional measure<\/strong>, derived from the closure of the Social Security offices to the public, and which will be maintained for the duration of the State of Alarm caused by the COVID-19 health crisis.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How does the mailbox work? And how can I access it?<\/strong><\/h2>\n\n\n\n<p>This channel is accessible from the homepage of the&nbsp;<a href=\"https:\/\/sede.seg-social.gob.es\/wps\/portal\/sede\/sede\/Inicio\/!ut\/p\/z1\/04_Sj9CPykssy0xPLMnMz0vMAfIjo8zijQ3NTAwtDQx93A08XQ0cQ329Qy2NA40NLA31w8EKDHAARwP9KEL6o_ArMYAqwGNFcGqxfkFuhEGWiaMiAA_0buo!\/dz\/d5\/L2dBISEvZ0FBIS9nQSEh\/?changeLanguage=en\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Social Security Electronic Office<\/a>&nbsp;where you can directly access the forms authorized by the INSS, the TGSS, and the ISM (Presentation of documents, forms, and applications).<\/p>\n\n\n\n<p>Once the citizen accesses it, an explanatory page is displayed about the use of this service, warning of its provisional nature and the need to submit <strong>only urgent documents<\/strong>.&nbsp;In addition, if the application involves the presentation of a specific form, you will find a link to look for and download the one you need.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Essential data for the form<\/strong><\/h3>\n\n\n\n<p>In the form, the citizen must fill in the following fields:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>NIF\/NIE<\/li>\n\n\n\n<li>Name and surname<\/li>\n\n\n\n<li>Telephone number<\/li>\n\n\n\n<li>Email<\/li>\n\n\n\n<li>Subject<\/li>\n\n\n\n<li>Text with the description of the document, request, or notification<\/li>\n\n\n\n<li>The entity to which it is directed<\/li>\n\n\n\n<li>Province where you want to carry out the procedure<\/li>\n\n\n\n<li>Extra documentation to attach<\/li>\n\n\n\n<li>Security question (to verify that it is a person)<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n\n\n\n<p>If you make a request, do not forget to send a copy of your&nbsp;<strong>DNI or identification document and other supporting documentation<\/strong>, and, if possible, in a single submission to facilitate its processing.<\/p>\n\n\n\n<p>If you <strong>do not have any necessary documents to process your request<\/strong>, you can replace them with a declaration of liability. You can use&nbsp;the <a href=\"https:\/\/sede.seg-social.gob.es\/wps\/wcm\/connect\/sede\/4705c64e-5b31-4a09-9216-c72c4b9e58e1\/declaracion+responsable_cas_+editable+2.pdf?MOD=AJPERES&amp;CVID\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Social Security sample<\/a> enabled for this purpose.<\/p>\n\n\n\n<p>It is recommended that you <strong>check that you have correctly filled in the telephone number and email fields<\/strong> since this will be the contact route in case the official technicians need to carry out extra verification or request more documentation.&nbsp;For this same reason, citizens are requested not to use this channel to check the status of their processing to avoid overloading the service.<\/p>\n\n\n\n<p>If the process is completed successfully, a notice will be displayed at the top of the screen.<\/p>\n\n\n\n<p>This service is accessible through the&nbsp;<a href=\"https:\/\/sede.seg-social.gob.es\/wps\/portal\/sede\/sede\/Inicio\/RegistroElectronico\/!ut\/p\/z1\/04_Sj9CPykssy0xPLMnMz0vMAfIjo8zijQw9TTxMDAx9LczNnAwC_V1CjAxd3Q2AQD8crMDY0MzE0NLA0MfdwNPVwDHU1zvU0jjQ2MDSQD-KGP0GOIAjEfqjwEpwusCQkAIDqAI8bghOLdYvyA2NMMgMSAcATSBS4g!!\/dz\/d5\/L2dBISEvZ0FBIS9nQSEh\/?changeLanguage=en\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Electronic Registration<\/a> service, where, in addition, if you have received a requirement, a notification, or wish to present documentation related to a document received from Social Security, you can do so.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Online safety in Social Security online services<\/strong><\/h2>\n\n\n\n<p>Keep in mind that, through this method of submission, <strong>your letter or request will not be formalized<\/strong> in the Electronic Registration of Social Security and a receipt for your submission will not be generated.<\/p>\n\n\n\n<p>We also let you know that it may be necessary for them to contact you to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>prove your identity<\/li>\n\n\n\n<li>verify the data and documentation submitted<\/li>\n\n\n\n<li>or, if applicable, require additional documentation<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Do you have any doubts?<\/strong><\/h2>\n\n\n\n<p>We want to listen to you and know what your questions are about the procedures you have to carry out regarding the Social Security online services, including the <a href=\"https:\/\/entretramites.com\/en\/services\/modification-of-data-in-social-security\" target=\"_blank\" rel=\"noreferrer noopener\">modification of your personal data<\/a>.&nbsp;Count on&nbsp;<strong>the advice of our experts<\/strong>&nbsp;to clarify all your doubts.&nbsp;<\/p>\n\n\n\n<p>At&nbsp;<a href=\"https:\/\/entretramites.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\">Entre Tr\u00e1mites<\/a>&nbsp;we invite you to know about&nbsp;all our <a href=\"https:\/\/entretramites.com\/en\/services\" target=\"_blank\" rel=\"noreferrer noopener\">services<\/a>. Fill in our <a href=\"https:\/\/entretramites.com\/en\/contact-form\" target=\"_blank\" rel=\"noreferrer noopener\">contact form<\/a>&nbsp;and we will call you to&nbsp;<strong>help you as soon as possible<\/strong>, schedule a <a href=\"https:\/\/entretramites.com\/en\/promotions\" target=\"_blank\" rel=\"noreferrer noopener\">free online consultation<\/a>, or simply text our&nbsp;<a href=\"https:\/\/api.whatsapp.com\/send?phone=34645789865\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">WhatsApp<\/a>.<\/p>\n\n\n\n<p><strong>You may be also interested in:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/entretramites.com\/en\/income-tax\/como-me-registro-en-clave-por-primera-vez\" target=\"_blank\" rel=\"noreferrer noopener\">How do I register in&nbsp;Cl@ve&nbsp;for the first time?<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/entretramites.com\/en\/labor\/install-digital-certificate-on-chrome\" target=\"_blank\" rel=\"noreferrer noopener\">How to install the Digital Certificate on Chrome?<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Due to the State of Alarm, Social Security has enabled a provisional channel for urgent procedures which doesn&#8217;t require prior authentication.<\/p>\n","protected":false},"author":3,"featured_media":20579,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[10],"tags":[363],"class_list":["post-627","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-labor","tag-covid-19"],"acf":[],"_links":{"self":[{"href":"https:\/\/entretramites.com\/en\/wp-json\/wp\/v2\/posts\/627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/entretramites.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/entretramites.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/entretramites.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/entretramites.com\/en\/wp-json\/wp\/v2\/comments?post=627"}],"version-history":[{"count":5,"href":"https:\/\/entretramites.com\/en\/wp-json\/wp\/v2\/posts\/627\/revisions"}],"predecessor-version":[{"id":21190,"href":"https:\/\/entretramites.com\/en\/wp-json\/wp\/v2\/posts\/627\/revisions\/21190"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/entretramites.com\/en\/wp-json\/wp\/v2\/media\/20579"}],"wp:attachment":[{"href":"https:\/\/entretramites.com\/en\/wp-json\/wp\/v2\/media?parent=627"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/entretramites.com\/en\/wp-json\/wp\/v2\/categories?post=627"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/entretramites.com\/en\/wp-json\/wp\/v2\/tags?post=627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}